Guided tours

Guests will be issued a full refund if the tours are cancelled within 24 hours of the departure time. Anytime after that, no refund will be issued.

Kayak & canoe excursions

Guests will be issued a full refund if the tours are cancelled within 24 hours of the departure time. Anytime after that, no refund will be issued.
If you are late for your reservation time or do not budget enough time to complete the registration process, we will make every attempt to extend your booking. In the event that we cannot accommodate you (i.e., other clients are booked in the time slot immediately following), your reservation will be canceled and no refund will be issued.